Description
Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes end-user productivity software.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334610 – Manufacturing and Reproducing Magnetic and Optical Media
334210 – Telephone Apparatus Manufacturing

Description
Application development software delivered by perpetual license, consisting of analysis, design, development, code, test and release packages associated with application development projects.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes end-user productivity software.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
541511 – Custom Computer Programming Services
541512 – Computer Systems Design Services
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334610 – Manufacturing and Reproducing Magnetic and Optical Media
334210 – Telephone Apparatus Manufacturing
611420 – Computer Training
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Description
Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.

Includes
Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Excludes
End-user productivity software.

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
541511 – Custom Computer Programming Services
334111 – Electronic Computer Manufacturing
519290 – Web Search Portals and All Other Information Services
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
541512 – Computer Systems Design Services
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
513120 – Periodical Publishers
516210 – Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

Description
Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.

Includes
User Research, Human Center Design, Development/Security/Operations (DevSecOps), Customer Experience (UX)

Notes
Application development for new software projects and support for existing applications.

Possible NAICS Codes
541519 – Other Computer Related Services
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
517111 – Wired Telecommunications Carriers
513210 – Software Publishers
811210 – Electronic and Precision Equipment Repair and Maintenance
334111 – Electronic Computer Manufacturing
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
541513 – Computer Facilities Management Services
517122 – Agents for Wireless Telecommunications Services

Description
Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, and printers. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.

Includes
Software for e-mail, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics and others. Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
459410 – Office Supplies and Stationery Retailers
334210 – Telephone Apparatus Manufacturing
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
513210 – Software Publishers
334112 – Computer Storage Device Manufacturing
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334610 – Manufacturing and Reproducing Magnetic and Optical Media
339999 – All Other Miscellaneous Manufacturing

Description
Computing hardware and software products for servers and converged appliances, such as physical and virtual server environments, tools, operating systems (Windows, Linux, UNIX) and virtualization software.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes products for High Performance Computing.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
513210 – Software Publishers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541512 – Computer Systems Design Services
334210 – Telephone Apparatus Manufacturing
811210 – Electronic and Precision Equipment Repair and Maintenance
334112 – Computer Storage Device Manufacturing

Description
Hardware, software, and other equipment needed for specialized High Performance Computing (HPC) systems used in solving complex computational problems through massive concurrent use of computing resources and parallel processing techniques.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
513210 – Software Publishers
811210 – Electronic and Precision Equipment Repair and Maintenance
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
541512 – Computer Systems Design Services
334112 – Computer Storage Device Manufacturing
334210 – Telephone Apparatus Manufacturing

Description
Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy).

Excludes
Mobile device support.

Possible NAICS Codes
811210 – Electronic and Precision Equipment Repair and Maintenance
541519 – Other Computer Related Services
561210 – Facilities Support Services
811310 – Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
334111 – Electronic Computer Manufacturing
541330 – Engineering Services
513210 – Software Publishers
238290 – Other Building Equipment Contractors
541512 – Computer Systems Design Services
334511 – Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing

Description
Other Professional Services

Possible NAICS Codes
493190 – Other Warehousing and Storage
541611 – Administrative Management and General Management Consulting Services
541990 – All Other Professional, Scientific, and Technical Services
711510 – Independent Artists, Writers, and Performers
541330 – Engineering Services
541690 – Other Scientific and Technical Consulting Services
541519 – Other Computer Related Services
721110 – Hotels (except Casino Hotels) and Motels
611430 – Professional and Management Development Training
561320 – Temporary Help Services

Description
Hardware, software, and other equipment needed for specialized High Performance Computing (HPC) systems used in solving complex computational problems through massive concurrent use of computing resources and parallel processing techniques.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
334112 – Computer Storage Device Manufacturing
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334610 – Manufacturing and Reproducing Magnetic and Optical Media
513210 – Software Publishers
333310 – Commercial and Service Industry Machinery Manufacturing
334210 – Telephone Apparatus Manufacturing
811210 – Electronic and Precision Equipment Repair and Maintenance

Description
Computing hardware and software products for traditional mainframe computers and operations running legacy operating systems.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
513210 – Software Publishers
811210 – Electronic and Precision Equipment Repair and Maintenance
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
541512 – Computer Systems Design Services
334210 – Telephone Apparatus Manufacturing
334112 – Computer Storage Device Manufacturing
334290 – Other Communications Equipment Manufacturing

Description
Hardware, software, and other equipment needed for local database instances, distributed platform, application and system integration resources enabling cross application development, communications and information sharing. Includes Mainframe database and middleware products and tools.

Includes
Mainframe database and middleware products and tools. Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
541511 – Custom Computer Programming Services
541512 – Computer Systems Design Services
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Description
Platform delivered as a service for databases and middleware. A distributed platform, application and system integration resources enabling cross application development, communications and information sharing.

Includes
Mainframe database and middleware delivered as a service. Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
541511 – Custom Computer Programming Services
541512 – Computer Systems Design Services
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
519290 – Web Search Portals and All Other Information Services
334111 – Electronic Computer Manufacturing
517111 – Wired Telecommunications Carriers
513120 – Periodical Publishers
513110 – Newspaper Publishers

Description
Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).

Excludes
Tier 1 and 2 Help Desk.

Possible NAICS Codes
517111 – Wired Telecommunications Carriers
517410 – Satellite Telecommunications
541519 – Other Computer Related Services
517112 – Wireless Telecommunications Carriers (except Satellite)
517122 – Agents for Wireless Telecommunications Services
541512 – Computer Systems Design Services
517121 – Telecommunications Resellers
516210 – Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers
517810 – All Other Telecommunications
541511 – Custom Computer Programming Services

Description
Support services focused on local database instances, including DBAs, DBMS, and operational support. Also supports distributed platform, application and system integration resources enabling cross application development, communications and information sharing. Includes Mainframe database and middleware support.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
541511 – Custom Computer Programming Services
541512 – Computer Systems Design Services
541620 – Environmental Consulting Services
334111 – Electronic Computer Manufacturing
541611 – Administrative Management and General Management Consulting Services
561410 – Document Preparation Services
541990 – All Other Professional, Scientific, and Technical Services