Description
Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes end-user productivity software.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334610 – Manufacturing and Reproducing Magnetic and Optical Media

Description
Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, and printers. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.

Includes
Software for e-mail, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics and others. Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
459410 – Office Supplies and Stationery Retailers
334210 – Telephone Apparatus Manufacturing
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
513210 – Software Publishers
334112 – Computer Storage Device Manufacturing
339999 – All Other Miscellaneous Manufacturing
334610 – Manufacturing and Reproducing Magnetic and Optical Media
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

Description
Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.

Includes
Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Excludes
End-user productivity software.

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
541511 – Custom Computer Programming Services
334111 – Electronic Computer Manufacturing
519290 – Web Search Portals and All Other Information Services
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
541512 – Computer Systems Design Services
513120 – Periodical Publishers
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
611420 – Computer Training

Description
Application development software delivered by perpetual license, consisting of analysis, design, development, code, test and release packages associated with application development projects.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes end-user productivity software.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334610 – Manufacturing and Reproducing Magnetic and Optical Media
334210 – Telephone Apparatus Manufacturing
611420 – Computer Training
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Description
Computing hardware and software products for servers and converged appliances, such as physical and virtual server environments, tools, operating systems (Windows, Linux, UNIX) and virtualization software.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes products for High Performance Computing.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
513210 – Software Publishers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541512 – Computer Systems Design Services
334210 – Telephone Apparatus Manufacturing
811210 – Electronic and Precision Equipment Repair and Maintenance
334112 – Computer Storage Device Manufacturing

Description
Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.

Includes
User Research, Human Center Design, Development/Security/Operations (DevSecOps), Customer Experience (UX)

Notes
Application development for new software projects and support for existing applications.

Possible NAICS Codes
541519 – Other Computer Related Services
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
517111 – Wired Telecommunications Carriers
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
811210 – Electronic and Precision Equipment Repair and Maintenance
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
541513 – Computer Facilities Management Services
517122 – Agents for Wireless Telecommunications Services

Description
Telecom access and other usage billing services. Includes internet, cellular services, landline and telephone services. Transport services for data and voice network circuits and associated access facilities and services.

Includes
Includes dedicated and virtual data networks, usage associated with standard telephone calls, and 800 number service.Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
517111 – Wired Telecommunications Carriers
541519 – Other Computer Related Services
517112 – Wireless Telecommunications Carriers (except Satellite)
517122 – Agents for Wireless Telecommunications Services
517810 – All Other Telecommunications
517410 – Satellite Telecommunications
516210 – Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers
517121 – Telecommunications Resellers

Description
Hardware, software, and other equipment needed for specialized High Performance Computing (HPC) systems used in solving complex computational problems through massive concurrent use of computing resources and parallel processing techniques.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
334112 – Computer Storage Device Manufacturing
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
334610 – Manufacturing and Reproducing Magnetic and Optical Media
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
513210 – Software Publishers
333310 – Commercial and Service Industry Machinery Manufacturing
334210 – Telephone Apparatus Manufacturing
811210 – Electronic and Precision Equipment Repair and Maintenance

Description
Hardware, software, and other equipment needed for specialized High Performance Computing (HPC) systems used in solving complex computational problems through massive concurrent use of computing resources and parallel processing techniques.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
513210 – Software Publishers
811210 – Electronic and Precision Equipment Repair and Maintenance
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541512 – Computer Systems Design Services
334112 – Computer Storage Device Manufacturing
334210 – Telephone Apparatus Manufacturing

Description
Mobile devices such as tablets, smart phones (iOS, Android, Windows Mobile) and peripherals that support a mobile workforce accessing corporate resources.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
517112 – Wireless Telecommunications Carriers (except Satellite)
517122 – Agents for Wireless Telecommunications Services
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
334210 – Telephone Apparatus Manufacturing
513210 – Software Publishers
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541512 – Computer Systems Design Services
811210 – Electronic and Precision Equipment Repair and Maintenance

Description
Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).

Excludes
Tier 1 and 2 Help Desk.

Possible NAICS Codes
517111 – Wired Telecommunications Carriers
517112 – Wireless Telecommunications Carriers (except Satellite)
541519 – Other Computer Related Services
517122 – Agents for Wireless Telecommunications Services
517410 – Satellite Telecommunications
541512 – Computer Systems Design Services
516210 – Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers
517121 – Telecommunications Resellers
517810 – All Other Telecommunications
541511 – Custom Computer Programming Services

Description
Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy).

Excludes
Mobile device support.

Possible NAICS Codes
541519 – Other Computer Related Services
811210 – Electronic and Precision Equipment Repair and Maintenance
561210 – Facilities Support Services
811310 – Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
334111 – Electronic Computer Manufacturing
541330 – Engineering Services
513210 – Software Publishers
238290 – Other Building Equipment Contractors
541512 – Computer Systems Design Services
334511 – Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing

Description
Computing hardware and software products for traditional mainframe computers and operations running legacy operating systems.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
513210 – Software Publishers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
811210 – Electronic and Precision Equipment Repair and Maintenance
541512 – Computer Systems Design Services
334112 – Computer Storage Device Manufacturing
334210 – Telephone Apparatus Manufacturing
334290 – Other Communications Equipment Manufacturing

Description
Legacy analog voice communications equipment, hardware, and software used to connect end users to the organization's voice systems. Includes analog transmission and transport equipment, physical communications infrastructure carrying analog signals over copper wiring (outside and inside plant), products and tools that enable or distribute voice services through on-premise analog equipment including PBX, voicemail, and handsets.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334210 – Telephone Apparatus Manufacturing
334290 – Other Communications Equipment Manufacturing
334220 – Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing
334111 – Electronic Computer Manufacturing
334511 – Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing
336413 – Other Aircraft Parts and Auxiliary Equipment Manufacturing
517122 – Agents for Wireless Telecommunications Services
517112 – Wireless Telecommunications Carriers (except Satellite)
811210 – Electronic and Precision Equipment Repair and Maintenance

Description
Digital network communications hardware, software, and other equipment used within the core data centers and work areas, connecting end users to the organization's Local Area Network (LAN). Wide Area Network (WAN) digital transmission equipment, supporting hardware and software directly connecting data centers, offices and third parties. Includes 1) external digital network transport equipment (Outside Plant) physical communications infrastructure connecting to LAN/WAN end points 2) copper and fiber communications systems, and 3) cellular infrastructure such as towers, repeaters, switching systems dedicated for cellular communication. Products and tools that enable or distribute voice services through on-premise digital equipment including PBX, VoIP, voicemail and handsets.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
335921 – Fiber Optic Cable Manufacturing
334417 – Electronic Connector Manufacturing
335999 – All Other Miscellaneous Electrical Equipment and Component Manufacturing
334419 – Other Electronic Component Manufacturing
513210 – Software Publishers
333310 – Commercial and Service Industry Machinery Manufacturing
334290 – Other Communications Equipment Manufacturing
334210 – Telephone Apparatus Manufacturing