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The following Product Service Codes (PSCs) are commonly associated with NAICS 561439, Other Business Service Centers (including Copy Shops)

PSC R617 Support – Administrative: Electronic Records Management Services

Services
Federal Category 6.2: Office Management — Office Management Services

Description
Administrative Support Services

Includes
Includes: IT solutions with the primary purpose of managing federal records; All services necessary to manage electronic Federal records, digitization of physical records, document conversion services related to federal records and IT software, hardware, and equipment, where services are the predominate portion of the contract value.

Excludes
Excludes: IT solutions with records management capabilities where the primary purpose is other than managing federal records; Services related to the management, storage, organization, retrieval, transportation, and destruction of physical Federal records (PSC R616).

Notes
Note: As defined by 36 CFR 1220.18, Electronic Records Management is the planning, controlling, directing, organizing, training, promoting, and other managerial activities related to the creation, maintenance and use, and disposition of electronic records, carried out in such a way as to achieve adequate and proper documentation of Federal policies and transactions and effective and economical management of agency operations. An electronic record is defined as any information that is recorded in a form that only a computer can process and that satisfies the definition of a Federal record under the Federal Records Act. The term includes both record content and associated metadata that the agency determines is required to meet agency business needs.

Possible NAICS Codes
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
541611 – Administrative Management and General Management Consulting Services
541519 – Other Computer Related Services
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
493110 – General Warehousing and Storage
561499 – All Other Business Support Services
561110 – Office Administrative Services
541990 – All Other Professional, Scientific, and Technical Services
541690 – Other Scientific and Technical Consulting Services

PSC DG11 IT and Telecom—Network: Satellite Communications and Telecom Access Services

Services
Federal Category 1.2: IT — Capability As a Service

Description
Telecom access and other usage billing services. Includes satellite communications access, internet, cellular services, landline and telephone services. Transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks.

Includes
Includes dedicated and virtual data networks, usage associated with standard telephone calls, and 800 number service.Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
517111 – Wired Telecommunications Carriers
541519 – Other Computer Related Services
517112 – Wireless Telecommunications Carriers (except Satellite)
517810 – All Other Telecommunications
517122 – Agents for Wireless Telecommunications Services
517410 – Satellite Telecommunications
517121 – Telecommunications Resellers

PSC F003 Natural Resources/Conservation—Forest-Range Fire Suppression/Presuppression

Services
Federal Category 4.4: Facilities & Construction — Facility Related Services

PSC DJ10 IT and Telecom—Security and Compliance as a Service

Services
Federal Category 1.2: IT — Capability As a Service

Description
Security and Compliance support delivered as a service, by subscription, or service contract. Includes support of security policies/controls, processes, measuring compliance of relevant legal/compliance requirements, to include Section 508, and responding to security breaches. Also provides support for IT Security systems providing Continuous Diagnostics and Mitigation (CDM) for real-time Cyber Security and protection such as vulnerability scanning, managing firewalls, intrusion prevention systems, and security information and event management (SIEM). Includes Disaster Recovery (DR) services to support DR policy, process and means, dedicated failover facilities and perform DR testing.

Includes
Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Excludes
The implementation actions defined by Disaster Recovery policy (e.g. building DR servers) are not included in the Disaster & Recovery sub-tower and are part of the respective towers where the actions take place (e.g. Compute, Storage, Network).

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
541519 – Other Computer Related Services
541512 – Computer Systems Design Services
513210 – Software Publishers
541511 – Custom Computer Programming Services
561621 – Security Systems Services (except Locksmiths)
517111 – Wired Telecommunications Carriers
334111 – Electronic Computer Manufacturing
517112 – Wireless Telecommunications Carriers (except Satellite)
517122 – Agents for Wireless Telecommunications Services
541513 – Computer Facilities Management Services

PSC 3610 Printing, Duplicating, and Bookbinding Equipment

Products
Federal Category 5.1: Industrial Products & Services — Machinery & Components

PSC DE01 IT and Telecom—End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)

Services
Federal Category 1.3: IT — IT Professional Service (Labor)

Description
Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.

Excludes
Mobile device support.

Possible NAICS Codes
541519 – Other Computer Related Services
811210 – Electronic and Precision Equipment Repair and Maintenance
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
334111 – Electronic Computer Manufacturing
541330 – Engineering Services
513210 – Software Publishers
517111 – Wired Telecommunications Carriers
541513 – Computer Facilities Management Services
333310 – Commercial and Service Industry Machinery Manufacturing

PSC 7G21 IT and Telecom—Network: Digital Network Products (Hardware and Perpetual License Software)

Products
Federal Category 1.1: IT — Product

Description
Digital network communications hardware, software, and other equipment used within the core data centers and work areas, connecting end users to the organization's Local Area Network (LAN). Wide Area Network (WAN) digital transmission equipment, supporting hardware and software directly connecting data centers, offices and third parties. Includes 1) external digital network transport equipment (Outside Plant) physical communications infrastructure connecting to LAN/WAN end points 2) copper and fiber communications systems, and 3) cellular infrastructure such as towers, repeaters, switching systems dedicated for cellular communication. Products and tools that enable or distribute voice services through on-premise digital equipment including PBX, VoIP, voicemail and handsets.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
513210 – Software Publishers
517111 – Wired Telecommunications Carriers
334290 – Other Communications Equipment Manufacturing
334210 – Telephone Apparatus Manufacturing
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
541512 – Computer Systems Design Services
541330 – Engineering Services